Shipping policy
Shipping Policy
Last Updated:
Thank you for shopping with Roohani Soulful Sarees.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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During peak seasons, festivals, or sales events, processing times may be slightly longer.
Shipping Timeline
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Domestic orders within India are typically delivered within 3–10 business days depending on the delivery location.
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Remote locations may require additional delivery time.
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Delivery estimates are provided for guidance only and are not guaranteed.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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Free shipping promotions may be offered from time to time and will be clearly communicated on the website.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).
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Customers can use the tracking information provided by the courier partner to monitor shipment status.
Delivery Issues
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Please ensure that the shipping address and contact information provided are accurate.
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Roohani Soulful Sarees is not responsible for delays caused by incorrect addresses, customer unavailability, natural disasters, courier disruptions, or circumstances beyond our control.
Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the package and product.
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In case of lost shipments confirmed by the courier partner, we will assist in resolving the issue and provide an appropriate solution.
Contact Us
For shipping-related questions, please contact:
Email: vidushi.richashri@gmail.com
We appreciate your trust in Roohani Soulful Sarees and strive to deliver your order safely and promptly.