Shipping policy

Shipping Policy

Last Updated:

Thank you for shopping with Roohani Soulful Sarees.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During peak seasons, festivals, or sales events, processing times may be slightly longer.

Shipping Timeline

  • Domestic orders within India are typically delivered within 3–10 business days depending on the delivery location.

  • Remote locations may require additional delivery time.

  • Delivery estimates are provided for guidance only and are not guaranteed.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Free shipping promotions may be offered from time to time and will be clearly communicated on the website.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

  • Customers can use the tracking information provided by the courier partner to monitor shipment status.

Delivery Issues

  • Please ensure that the shipping address and contact information provided are accurate.

  • Roohani Soulful Sarees is not responsible for delays caused by incorrect addresses, customer unavailability, natural disasters, courier disruptions, or circumstances beyond our control.

Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the package and product.

  • In case of lost shipments confirmed by the courier partner, we will assist in resolving the issue and provide an appropriate solution.

Contact Us

For shipping-related questions, please contact:

Email: vidushi.richashri@gmail.com

We appreciate your trust in Roohani Soulful Sarees and strive to deliver your order safely and promptly.